Note: The format of the file is: COMPUTERNAME_PSInfo.7zĪttach to an email all files requested and send them to us to complete the study of the incident and solve it. When the data collection finishes, select option Do not send, save local and send an email with the. Follow the wizard through and fill in all the requested fields. Select your product and click the option Collect Support Information. PSInfo.exeįrom a computer with Internet connection, download and save the Panda Support Information tool in your computer.ĭouble click the file and accept the license agreement so that the information about hardware and software from your computer is gathered. How can we help Jump Desktop for Teams Getting Started Guides FAQs Troubleshooting Forums Promoted articles Getting started with Jump Desktop for Teams Setup Unattended Remote Access Getting Started: Jump Desktop Controls and Gesture Reference iPadOS 14. Once the process finishes, save the log and the resulting NNSDiagResults.zip file.Īdditionally, we require the Panda Support Information file. It is important NOT TO to restart your computer during these tests. Several tests are performed, so you will be requested to replicate the issue a few times. You can also run the tool by double-clicking the NNSDiag shortcut created on desktop.Īfter running NNSDiag, follow the steps indicated in the wizard and try replicating the issue when requested. Upon completion, check the box Launch NNSDiag.exe and click Finish. Run the nnsdiag.exe file (password panda). Please follow the steps below:ĭownload and extract nnsdiag.zip. Thank you for reporting spam and other rule-breaking content.In order to narrow down the problem and offer a solution, we need to collect and study certain data. If you have any suggestions regarding subreddit or community improvements, you can message the moderators at any time. Exceptions may be made and the final say goes to the moderators. Self-Promotion is prohibited unless posted and presented as self-promotion, and only in the General Discussion Thread.Out-of-topic content or content that isn't directly related to iPads will be removed.Any request to remove MDM or otherwise break into devices will be removed.Jailbreaking talk goes in /r/jailbreak, sideloading talk goes to /r/sideloaded.Posts soliciting the purchase, sale or donation of iPads, Apple Store credits, or UDID registrations are better suited to Craigslist or other sites."Title-only" posts aren't allowed either. Simple photos of an iPad don't deserve their own post unless they showcase a third-party accessory, same goes for simple yes or no questions. We expect links and self-posts to foster discussion, and to have substance."What Should I Buy", simple TechSupport questions and Apps requests will only be allowed in the What Should I Buy and Discussion & Tech-Support threads, respectively.A moderator will have the final say on whether or not a post is low quality/effort or not. We feel like you know what low-quality/effort posts are. No low-quality/effort posts (iPad in a box, memes, meta.).Do not discriminate, abuse, or otherwise disrespect other members, groups, or minorities. Pictures, discussion, rumors, news, iOS, hardware, and more about the company out of Cupertino.Īsk any questions you may have in the Discussion & Tech-Support thread, in the What Should I Buy thread, on AppleHelp, or on Discord.
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